To make it interesting for every 20 points this blog gets I'll post a stupid encounter I had with customers at Starbucks (I've worked there 2 years, I have lots.)
20 points - I had a customer ask me what is in the grilled cheese...Like wtf? Bread, butter, and cheese. I said that and she asked for 75% less cheese and to take out the chicken...What fucking chicken?
40 points - Had some rich lady come in and ask me if the matcha green TEA latte was a TEA BEVERAGE. She said I made it incorrectly because I did not steep the matcha in a teabag. When I explained to her that it's ground up tea she then got mad at me and said I obviously do not know tea.
60 points - I had the cops called on me. Rich lady came in and left and then returned accusing me I stoled the keys to her lambo. She said I was going to sell the keys on ebay. I told her if she thinks the keys to her very valuable sports car is stolen that she should stand by the car to ensure it doesn't get stolen, to which she said -- "you'd like that wouldn't you? That gives you time to sell the keys." She called the cops on me and I volunteered for a search. Mid-search she found them in her purse.
80 points - Had health inspector come in and do a full blown inspection but then wrote Second Cup on the slip. Turns out he wasn't supposed to do a inspection on our store (Starbucks) but the Second Cup across the street and I had to be the one to break the news that he spent an hour doing a job he wasn't suppose to do.
100 points - Had a customer hit me with her car. She tried to come in as we were closing and I told her no and escorted her out of the store. She got very fucking mad. When I was leaving the store she legit hit me in the parking lot and told me to serve her next time.
120 points - A customer came in and handed me a very large bag of an assortment of drugs and proceeded to purchase a coffee. He left the store...And the drugs. He did come back an hour later and asked me for the drugs back...
140 points - Had a lady come out of the bathroom -- wearing no pants or underwear -- asking us for toilet paper.
160 points - Our store caught on fire. The entire cafe was filled with smoke and we had flames coming out the roof. Customers continued to walk into the store and two of them even complained that it was "very smokey inside." It took me 10 minutes to get the 20ish customers to leave the store because IT WAS ON FIRE.
180 points - This is to all the customers who said "You just lost yourself a customer" like it was going to affect my pay-cheque.
200 points - Was in a 4 month lawsuit over mocha. Satan's Wife came in our drive thru and yelled at me for 5.5 minutes (we have timers for our drive thru) about how mocha sauce was settling in her drink. She threw her hot drink on me followed by garbage. A customer who witnessed this posted it to social Media. Satan's Wife seen this and thought it was me so she came back and attempted to sue me for deformation of character (and a bunch of other shit) It lasted 4 months, I had cops come in my store well I was working twice, and she even stalked me and showed up at my house. All because of a venti nonfat mocha. (She lost the lawsuit. I have a restraining order on her. And her actions costed her a year-long lawsuit she had with the local school.)
220 points - We discontinued the blueberry black tea lemonade, much to one woman's disapproval. She was so mad when I told her that she smashed her glasses on the counter -- they shattered and cut open her hand. She then smeared her blood all over my face and apron.
240 points - We had one guy punch (and knockout) my 60 year-old manager because she asked him to wear a mask.
