1 Patrick319, Dec 25, 2016
but not @ US airways when Ms. Patricia Stasio (badge #JS237548) unjustly kicked Jerri off a flight????
Jerri Manthey's story about getting kicked off a US airways flight I highly recommend you do so now.
In full:
To Whom It May Concern:
CHAPTER ONE: CONFUSED, ANGRY, VIOLATED
The time is 2:35 AM, Eastern Standard Time on March 4th, 2010. I have been checked into a hotel near Charlotte airport in North Carolina and am still processing the overwhelming feelings of anger and confusion. I have gone over and over the horrifying scene in my head trying to figure out why the flight attendant on my flight decided to single me out, embarrass me in front of everyone and have me removed from the plane.
My parents, who I just got off the phone with, are happy I am okay, but are still trying to process the fact that I won't be coming home tonight. They had been waiting at the airport at my final destination in Huntsville, AL when I called.
I feel violated and harassed. Plain and simple.
CHAPTER TWO: MS. STASIO MAKES IT PERSONAL
It started the moment I set foot on the plane. As soon as I turned onto the aisle to make my way to my seat, Ms. Patricia Stasio (badge #JS237548, EMP#015973) stopped me and told me I couldn’t take my carry-on with me and that I would have to leave it to be put underneath the plane. Her reason had something to do with it having wheels (?). I would like to point out that my carry-on is far below regulation size and has NEVER been a problem on the many flights I have taken since I bought it over a year ago – even planes that were much smaller than this one. I explained to her that I’ve never had a problem and reassured her it would fit perfectly underneath the seat in front of me and I was more than willing to show her that it did. I also reiterated what the voice over the intercom had said to all waiting to board, “All carry on luggage must be no larger than the size of a briefcase.” She immediately became argumentative and disagreeable.
I then explained that the contents were extremely valuable and that I could not comfortably part with them. The contents were as follows: my 15” laptop computer, my digital Canon still camera, my Sony digital video recorder, DV tapes from past events and vacations, my brand new iPod and iPod speakers, jewelry I have purchased from all over the world and my personal and business checkbooks and bills. Everything was irreplaceable and priceless. I carry them with me at all times and would never dream of checking them in let alone leaving them behind on an airplane walkway.
I have checked with US Airways' online information regarding what is allowed to be carried on with a passenger and found that regulation states each passenger can carry on a small carry-on (up to 14” X 9” X 22”) plus one personal item. My carry on measures: 13” X 7.5” X 17”. (Pictures are attached.)
Ms. Stasio then had me stand to the side in the “kitchen” while she helped a woman with a very large piece of artwork onto the plane, directing her to see the flight..
Jerri Manthey: MY NIGHTMARE ON US AIRWAYS: my letter to the airline
To Whom It May Concern:
CHAPTER ONE: CONFUSED, ANGRY, VIOLATED
The time is 2:35 AM, Eastern Standard Time on March 4th, 2010. I have been checked into a hotel near Charlotte airport in North Carolina and am still processing the overwhelming feelings of anger and confusion. I have gone over and over the horrifying scene in my head trying to figure out why the flight attendant on my flight decided to single me out, embarrass me in front of everyone and have me removed from the plane.
My parents, who I just got off the phone with, are happy I am okay, but are still trying to process the fact that I won't be coming home tonight. They had been waiting at the airport at my final destination in Huntsville, AL when I called.
I feel violated and harassed. Plain and simple.
CHAPTER TWO: MS. STASIO MAKES IT PERSONAL
It started the moment I set foot on the plane. As soon as I turned onto the aisle to make my way to my seat, Ms. Patricia Stasio (badge #JS237548, EMP#015973) stopped me and told me I couldn’t take my carry-on with me and that I would have to leave it to be put underneath the plane. Her reason had something to do with it having wheels (?). I would like to point out that my carry-on is far below regulation size and has NEVER been a problem on the many flights I have taken since I bought it over a year ago – even planes that were much smaller than this one. I explained to her that I’ve never had a problem and reassured her it would fit perfectly underneath the seat in front of me and I was more than willing to show her that it did. I also reiterated what the voice over the intercom had said to all waiting to board, “All carry on luggage must be no larger than the size of a briefcase.” She immediately became argumentative and disagreeable.
I then explained that the contents were extremely valuable and that I could not comfortably part with them. The contents were as follows: my 15” laptop computer, my digital Canon still camera, my Sony digital video recorder, DV tapes from past events and vacations, my brand new iPod and iPod speakers, jewelry I have purchased from all over the world and my personal and business checkbooks and bills. Everything was irreplaceable and priceless. I carry them with me at all times and would never dream of checking them in let alone leaving them behind on an airplane walkway.
I have checked with US Airways' online information regarding what is allowed to be carried on with a passenger and found that regulation states each passenger can carry on a small carry-on (up to 14” X 9” X 22”) plus one personal item. My carry on measures: 13” X 7.5” X 17”. (Pictures are attached.)
Ms. Stasio then had me stand to the side in the “kitchen” while she helped a woman with a very large piece of artwork onto the plane, directing her to see the flight attendant at the back – Terrie Rohrer (EMP#15719) –..
It started the moment I set foot on the plane. As soon as I turned onto the aisle to make my way to my seat, Ms. Patricia Stasio (badge #JS237548, EMP#015973) stopped me and told me I couldn’t take my carry-on with me and that I would have to leave it to be put underneath the plane. Her reason had something to do with it having wheels (?). I would like to point out that my carry-on is far below regulation size and has NEVER been a problem on the many flights I have taken since I bought it over a year ago – even planes that were much smaller than this one. I explained to her that I’ve never had a problem and reassured her it would fit perfectly underneath the seat in front of me and I was more than willing to show her that it did. I also reiterated what the voice over the intercom had said to all waiting to board, “All carry on luggage must be no larger than the size of a briefcase.” She immediately became argumentative and disagreeable.
I then explained that the contents were extremely valuable and that I could not comfortably part with them. The contents were as follows: my 15” laptop computer, my digital Canon still camera, my Sony digital video recorder, DV tapes from past events and vacations, my brand new iPod and iPod speakers, jewelry I have purchased from all over the world and my personal and business checkbooks and bills. Everything was irreplaceable and priceless. I carry them with me at all times and would never dream of checking them in let alone leaving them behind on an airplane walkway.
I have checked with US Airways' online information regarding what is allowed to be carried on with a passenger and found that regulation states each passenger can carry on a small carry-on (up to 14” X 9” X 22”) plus one personal item. My carry on measures: 13” X 7.5” X 17”. (Pictures are attached.)
Ms. Stasio then had me stand to the side in the “kitchen” while she helped a woman with a very large piece of artwork onto the plane, directing her to see the flight attendant at the back – Terrie Rohrer (EMP#15719) – for assistance in finding a place to put this very large piece of art (approx. 3 ft X 4ft) which she requested “lie flat somewhere”.
I stood and watched in dismay.
Then, I witnessed a man with a very large briefcase (with wheels), carry his item past her with no issue. I tried to point out that my piece of luggage was much smaller than his and she exclaimed in an irritated and confrontational voice, “I’m helping another person right now, you need to wait.”
The stream of people continued as I stood patiently off to the side in the “kitchen” area. Ms. Stasio continued to ignore me as I watched many more larger pieces of carry on baggage go by: a couple of very large backpacks – compartments unzipped, expanded, filled to capacity and more than three times the size of my carry on, and more briefcases - much larger than my piece (MOST with wheels)! It should be noted that all..
49 Savcodushe, Nov 22, 2013
When I read this POWERFUL story filled with anger, emotion, and the will to thrive in the airline world. We can all learn from this.
"It started the moment I set foot on the plane. As soon as I turned onto the aisle to make my way to my seat, Ms. Patricia Stasio (badge #JS237548, EMP#015973) stopped me and told me I couldn’t take my carry-on with me and that I would have to leave it to be put underneath the plane. Her reason had something to do with it having wheels (?). I would like to point out that my carry-on is far below regulation size and has NEVER been a problem on the many flights I have taken since I bought it over a year ago – even planes that were much smaller than this one. I explained to her that I’ve never had a problem and reassured her it would fit perfectly underneath the seat in front of me and I was more than willing to show her that it did. I also reiterated what the voice over the intercom had said to all waiting to board, “All carry on luggage must be no larger than the size of a briefcase.” She immediately became argumentative and disagreeable.
I then explained that the contents were extremely valuable and that I could not comfortably part with them. The contents were as follows: my 15” laptop computer, my digital Canon still camera, my Sony digital video recorder, DV tapes from past events and vacations, my brand new iPod and iPod speakers, jewelry I have purchased from all over the world and my personal and business checkbooks and bills. Everything was irreplaceable and priceless. I carry them with me at all times and would never dream of checking them in let alone leaving them behind on an airplane walkway.
I have checked with US Airways' online information regarding what is allowed to be carried on with a passenger and found that regulation states each passenger can carry on a small carry-on (up to 14” X 9” X 22”) plus one personal item. My carry on measures: 13” X 7.5” X 17”. (Pictures are attached.)
Ms. Stasio then had me stand to the side in the “kitchen” while she helped a woman with a very large piece of artwork onto the plane, directing her to see the flight attendant at the back – Terrie Rohrer (EMP#15719) – for assistance in finding a place to put this very large piece of art (approx. 3 ft X 4ft) which she requested “lie flat somewhere”.
I stood and watched in dismay.
Then, I witnessed a man with a very large briefcase (with wheels), carry his item past her with no issue. I tried to point out that my piece of luggage was much smaller than his and she exclaimed in an irritated and confrontational voice, “I’m helping another person right now, you need to wait.”
The stream of people continued as I stood patiently off to the side in the “kitchen” area. Ms. Stasio continued to ignore me as I watched many more larger pieces of carry on baggage go by: a couple of very large backpacks – compartments unzipped, expanded, filled to capacity..
4 Savcodushe, Nov 17, 2013
obscurity
The tragedy that hit Jerri Manthey months after HVV rapped filmimg :
It started the moment I set foot on the plane. As soon as I turned onto the aisle to make my way to my seat, Ms. Patricia Stasio (badge #JS237548, EMP#015973) stopped me and told me I couldn’t take my carry-on with me and that I would have to leave it to be put underneath the plane. Her reason had something to do with it having wheels (?). I would like to point out that my carry-on is far below regulation size and has NEVER been a problem on the many flights I have taken since I bought it over a year ago – even planes that were much smaller than this one. I explained to her that I’ve never had a problem and reassured her it would fit perfectly underneath the seat in front of me and I was more than willing to show her that it did. I also reiterated what the voice over the intercom had said to all waiting to board, “All carry on luggage must be no larger than the size of a briefcase.” She immediately became argumentative and disagreeable.
I then explained that the contents were extremely valuable and that I could not comfortably part with them. The contents were as follows: my 15” laptop computer, my digital Canon still camera, my Sony digital video recorder, DV tapes from past events and vacations, my brand new iPod and iPod speakers, jewelry I have purchased from all over the world and my personal and business checkbooks and bills. Everything was irreplaceable and priceless. I carry them with me at all times and would never dream of checking them in let alone leaving them behind on an airplane walkway.
I have checked with US Airways' online information regarding what is allowed to be carried on with a passenger and found that regulation states each passenger can carry on a small carry-on (up to 14” X 9” X 22”) plus one personal item. My carry on measures: 13” X 7.5” X 17”. (Pictures are attached.)
Ms. Stasio then had me stand to the side in the “kitchen” while she helped a woman with a very large piece of artwork onto the plane, directing her to see the flight attendant at the back – Terrie Rohrer (EMP#15719) – for assistance in finding a place to put this very large piece of art (approx. 3 ft X 4ft) which she requested “lie flat somewhere”.
I stood and watched in dismay.
Then, I witnessed a man with a very large briefcase (with wheels), carry his item past her with no issue. I tried to point out that my piece of luggage was much smaller than his and she exclaimed in an irritated and confrontational voice, “I’m helping another person right now, you need to wait.”
The stream of people continued as I stood patiently off to the side in the “kitchen” area. Ms. Stasio continued to ignore me as I watched many more larger pieces of carry on baggage go by: a couple of very large backpacks – compartments unzipped, expanded, filled to capacity and more than three times the size of my carry..
1 Savcodushe, Oct 29, 2013
It started the moment I set foot on the plane. As soon as I turned onto the aisle to make my way to my seat, Ms. Patricia Stasio (badge #JS237548, EMP#015973) stopped me and told me I couldn’t take my carry-on with me and that I would have to leave it to be put underneath the plane. Her reason had something to do with it having wheels (?). I would like to point out that my carry-on is far below regulation size and has NEVER been a problem on the many flights I have taken since I bought it over a year ago – even planes that were much smaller than this one. I explained to her that I’ve never had a problem and reassured her it would fit perfectly underneath the seat in front of me and I was more than willing to show her that it did. I also reiterated what the voice over the intercom had said to all waiting to board, “All carry on luggage must be no larger than the size of a briefcase.” She immediately became argumentative and disagreeable.
I then explained that the contents were extremely valuable and that I could not comfortably part with them. The contents were as follows: my 15” laptop computer, my digital Canon still camera, my Sony digital video recorder, DV tapes from past events and vacations, my brand new iPod and iPod speakers, jewelry I have purchased from all over the world and my personal and business checkbooks and bills. Everything was irreplaceable and priceless. I carry them with me at all times and would never dream of checking them in let alone leaving them behind on an airplane walkway.
I have checked with US Airways' online information regarding what is allowed to be carried on with a passenger and found that regulation states each passenger can carry on a small carry-on (up to 14” X 9” X 22”) plus one personal item. My carry on measures: 13” X 7.5” X 17”. (Pictures are attached.)
Ms. Stasio then had me stand to the side in the “kitchen” while she helped a woman with a very large piece of artwork onto the plane, directing her to see the flight attendant at the back – Terrie Rohrer (EMP#15719) – for assistance in finding a place to put this very large piece of art (approx. 3 ft X 4ft) which she requested “lie flat somewhere”.
I stood and watched in dismay.
Then, I witnessed a man with a very large briefcase (with wheels), carry his item past her with no issue. I tried to point out that my piece of luggage was much smaller than his and she exclaimed in an irritated and confrontational voice, “I’m helping another person right now, you need to wait.”
The stream of people continued as I stood patiently off to the side in the “kitchen” area. Ms. Stasio continued to ignore me as I watched many more larger pieces of carry on baggage go by: a couple of very large backpacks – compartments unzipped, expanded, filled to capacity and more than three times the size of my carry on, and more briefcases - much larger than my piece (MOST with wheels)! It should be noted that all..
4 Savcodushe, Oct 28, 2013
It started the moment I set foot on the plane. As soon as I turned onto the aisle to make my way to my seat, Ms. Patricia Stasio (badge #JS237548, EMP#015973) stopped me and told me I couldn’t take my carry-on with me and that I would have to leave it to be put underneath the plane. Her reason had something to do with it having wheels (?). I would like to point out that my carry-on is far below regulation size and has NEVER been a problem on the many flights I have taken since I bought it over a year ago – even planes that were much smaller than this one. I explained to her that I’ve never had a problem and reassured her it would fit perfectly underneath the seat in front of me and I was more than willing to show her that it did. I also reiterated what the voice over the intercom had said to all waiting to board, “All carry on luggage must be no larger than the size of a briefcase.” She immediately became argumentative and disagreeable.
I then explained that the contents were extremely valuable and that I could not comfortably part with them. The contents were as follows: my 15” laptop computer, my digital Canon still camera, my Sony digital video recorder, DV tapes from past events and vacations, my brand new iPod and iPod speakers, jewelry I have purchased from all over the world and my personal and business checkbooks and bills. Everything was irreplaceable and priceless. I carry them with me at all times and would never dream of checking them in let alone leaving them behind on an airplane walkway.
I have checked with US Airways' online information regarding what is allowed to be carried on with a passenger and found that regulation states each passenger can carry on a small carry-on (up to 14” X 9” X 22”) plus one personal item. My carry on measures: 13” X 7.5” X 17”. (Pictures are attached.)
Ms. Stasio then had me stand to the side in the “kitchen” while she helped a woman with a very large piece of artwork onto the plane, directing her to see the flight attendant at the back – Terrie Rohrer (EMP#15719) – for assistance in finding a place to put this very large piece of art (approx. 3 ft X 4ft) which she requested “lie flat somewhere”.
I stood and watched in dismay.
Then, I witnessed a man with a very large briefcase (with wheels), carry his item past her with no issue. I tried to point out that my piece of luggage was much smaller than his and she exclaimed in an irritated and confrontational voice, “I’m helping another person right now, you need to wait.”
The stream of people continued as I stood patiently off to the side in the “kitchen” area. Ms. Stasio continued to ignore me as I watched many more larger pieces of carry on baggage go by: a couple of very large backpacks – compartments unzipped, expanded, filled to capacity and more than three times the size of my carry on, and more briefcases - much larger than my piece (MOST with wheels)! It should be noted that all..
To Whom It May Concern:
CHAPTER ONE: CONFUSED, ANGRY, VIOLATED
The time is 2:35 AM, Eastern Standard Time on March 4th, 2010. I have been checked into a hotel near Charlotte airport in North Carolina and am still processing the overwhelming feelings of anger and confusion. I have gone over and over the horrifying scene in my head trying to figure out why the flight attendant on my flight decided to single me out, embarrass me in front of everyone and have me removed from the plane.
My parents, who I just got off the phone with, are happy I am okay, but are still trying to process the fact that I won't be coming home tonight. They had been waiting at the airport at my final destination in Huntsville, AL when I called.
I feel violated and harassed. Plain and simple.
CHAPTER TWO: MS. STASIO MAKES IT PERSONAL
It started the moment I set foot on the plane. As soon as I turned onto the aisle to make my way to my seat, Ms. Patricia Stasio (badge #JS237548, EMP#015973) stopped me and told me I couldn’t take my carry-on with me and that I would have to leave it to be put underneath the plane. Her reason had something to do with it having wheels (?). I would like to point out that my carry-on is far below regulation size and has NEVER been a problem on the many flights I have taken since I bought it over a year ago – even planes that were much smaller than this one. I explained to her that I’ve never had a problem and reassured her it would fit perfectly underneath the seat in front of me and I was more than willing to show her that it did. I also reiterated what the voice over the intercom had said to all waiting to board, “All carry on luggage must be no larger than the size of a briefcase.” She immediately became argumentative and disagreeable.
I then explained that the contents were extremely valuable and that I could not comfortably part with them. The contents were as follows: my 15” laptop computer, my digital Canon still camera, my Sony digital video recorder, DV tapes from past events and vacations, my brand new iPod and iPod speakers, jewelry I have purchased from all over the world and my personal and business checkbooks and bills. Everything was irreplaceable and priceless. I carry them with me at all times and would never dream of checking them in let alone leaving them behind on an airplane walkway.
I have checked with US Airways' online information regarding what is allowed to be carried on with a passenger and found that regulation states each passenger can carry on a small carry-on (up to 14” X 9” X 22”) plus one personal item. My carry on measures: 13” X 7.5” X 17”. (Pictures are attached.)
Ms. Stasio then had me stand to the side in the “kitchen” while she helped a woman with a very large piece of artwork onto the plane, directing her to see the flight attendant at the back – Terrie Rohrer (EMP#15719) – for assistance in finding a place to put this very large piece of art..
