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Customer feedbacks of NEXIQ 125032 USB link Nexiq Truck Scanner

Aug 18, 2014 by autodiagnosticobd
imageNEXIQ 125032 USB link is a powerful Diesel Truck diagnostic tool. Super Nexiq can work with almost truck models, it is a professional truck diagnostic tool for technicians and Truck owners.

Super NEXIQ 125032 USB Link Nexiq Truck Diesel Diagnostic

Here auto diagnostic obd factory will collect some question and problem of NEXIQ 125032 USB link that our customers meet. through these FAQ about NEXIQ 125032 USB, you will know more information about NEXIQ 125032 USB.

Q1: Can I update my NEXIQ 125032 USB by internet?
A1: Sorry, china NEXIQ 125032 USB link can't be updated by internet, otherwise it will not work.

Q2: Does NEXIQ 125032 USB software need to be activated?
A2:  No. It is free for software. There allso is the user manual in the package, it is easy to install the software.

Q3: I want to use this NEXIQ 125032 USB link to work on Volvo Bus and Isuzu truck, but find that there is no communication between this two models, what is the problem? What about CAT?
A3: Hardware of XTruck is not compatible with Volvo Bus, hardware does not support. Our Isuzu software is North American version. You can use it to work on North American Isuzu. Nexiq is not very good at diagnose CAT too. Especially for Asian Cat. Up to now, this Nexiq only support CAT with J1939 and J1708 protocol. But for Cat engine, basically protocol is CDL, it is specially for CAT models. For J1939 Protocol, CAT model does not use yet.

Q4: When i install the software ready, i start the engine, software prompt me error code 275.00, what's the meaning?
A4:  The NEXIQ 125032 USB driver is not installed correctly, so the software does not recognize the hardware. Please install the USB driver again.

Q5: When i use NEXIQ 125032 USB software connect with the truck, power and data light keeps flashing, what's wrong?
A5: it is the hardware error, perhaps, you update the device by internet, Pls! don't update it when you use it, you need to send it back to us, we will repair it for you.

Q6: When i load Isuzu IDSS software, it failed. And the software gives me this error prompt: "CRC error: the file C:Program FilesIDSS images2007icvch processedfullsizefullb606.rra doesnt match the file in the setup's.cab file."
A6: about this prompt of NEXIQ 125032 USB link, maybe, it is caused by two reasons:
1) You do not use the right way to load this software, follow the user manual to do it;
2) The operation system does not compatible with this software.

Q7: When i open the software, i meet this prompt: "Unable to read value softwareMack Trucks, IncCommonDevice ID". First i choose "Preferences",  next "RP123A Device name", then i find XTruck USB in the drop down box. Why this happen?
A7: about this error of NEXIQ 125032 USB link, maybe, it is caused by the following two reason:
1) USB driver is not installed correctly. Check your driver installation and install the patch file of the CD.
2) others software is not compatible with this software on your pc, or you have install others version  NEXIQ 125032 USB software on your computer before. Change another computer to install the software again, or clearn your pc.

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