There's nothing positive about watching old users I have a tonne of respect for having their accounts tarnished by users who got their password.
So I've been trying to think of possible solutions. Here are some, let me know if these are dumb:
(1) If you are permanently leaving, you can request for your account to be locked out so no one can log into it.
Only if you have access to your original email can you request to unlock the account, but this would only be accepted in rare occasions, such as if the lock was accidental.
(2) I was going to suggest having the option to change the email address associated with the account, but the hacker could just change it themselves.
So then I would suggest this:
- Have a database including 2 columns associated with each user.
- One column for original sign-up email address, another for the replacement email.
- If someone does hack and change your replacement email, you should have the option to report it quoting your sign-up email address which would never change in the database
(3) I just wish we had a system we could report things to. Rather than mailing a moderator and spamming their inbox, have a page set up like www(.)tengaged(.)com/reporting. It could be a form where you can submit a report about either a user, obvious hacking in a game or if you experienced any glitches.
Have an "evidence" option where you can attach screenshots. But limit these to only 1 report per user per day.
If a user misuses the reporting forms, they can end up banned from being able to access it for a time.
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JamesM You're totally right...but umm...what's your favourite colour? I'm currently standing on pavement. I hurt my finger and put a plaster on it. I'm eating a bag of crisps and love fish and chips.
Come at me. 😋
Not to be a party pooper, but if anyone on this site is from an EU Country, then to store any form of personal data in the database would require all EU Tengaged users to give consent for that data to be stored. The alternative, like other sites have done, is just to block anyone accessing the site from an EU country.